Run your whole field-service operation in one place.
ScatterStat brings dispatch, service tickets, invoicing, inventory, a customer self-service portal and an AI dispatch assistant into a single platform built for equipment dealers — so your team stops juggling tools and starts closing more calls.
Built for mail & postage-equipment dealers and field-service teams.
Everything your service business runs on
One connected system — from the first phone call to a paid invoice — with the dealer-specific details built in, not bolted on.
Dispatch & scheduling
See every open call on a board, assign the right tech, and track them to completion — with mileage and SLAs in view.
Service tickets & orders
Serialized equipment, meter reads and parts on every ticket. Capture the work once and bill it straight through.
Customer self-service portal
Your customers check ticket status, pay invoices online, and view their equipment and contracts — fewer "where's my tech?" calls.
IRA — your AI dispatch assistant
Triages trouble calls, writes your daily briefing, and answers anything about your operation — so dispatch moves faster with fewer mistakes.
Click-to-dial telephony
Call any customer with one click, log the conversation to the account automatically, and keep a clean history of every touch.
Invoicing, contracts & plans
Generate invoices from ticket lines to the cent, run maintenance plans and service contracts, and sync cleanly with QuickBooks.
Inventory, parts & barcode
Track parts across the shop and the truck, scan barcodes, and never bill a job without knowing what it cost you.
Quotes, sales orders & purchasing
Turn a quote into a sales order into a purchase order — then ship it — without re-keying a thing along the way.
Offline-ready mobile app for techs
Scan equipment, capture photos and close tickets from the field — even with no signal. It syncs the moment you're back online.
Built for equipment dealers and field-service teams
If you sell and service serialized equipment across dozens of customer sites, ScatterStat fits how you actually work.
- Mail & postage-equipment dealers running scheduled and on-demand service
- Office-machine and document-systems dealers tracking meters and contracts
- Field-service teams replacing spreadsheets or dated dealer software
- Shops that want their customers to self-serve and pay online
Made for the mail-equipment niche
Serial numbers, meter readings, maintenance plans and SLAs are first-class — purpose-built for the brands you service:
How it works
Go live in days, not months — and watch the calls flow through one system.
Sign up
Create your company workspace in minutes. Security and multi-factor auth come standard.
Add customers & equipment
Bring in accounts, locations and serialized equipment — with meters, contracts and plans.
Dispatch & invoice
Schedule techs, close tickets in the field, and bill straight from the work performed.
Customers self-serve
Your customers check status, view equipment and pay invoices online from their portal.
Why ScatterStat
A modern alternative to dated dealer software — one system, AI-assisted, transparent, mobile-first.
One system
Dispatch, tickets, parts and billing in one place — no patchwork of tools or re-keyed data.
AI-assisted
IRA triages trouble calls and briefs your team daily, so dispatch is faster and sharper.
Customer transparency
A self-service portal lets customers see status and pay online — fewer calls, faster cash.
Mobile-first
Techs work offline in the field and sync automatically — no paper, no double entry.
See ScatterStat on your workflow
Tell us about your dealership and we'll show you how ScatterStat maps to the way you run service — no pressure, no long sales cycle.